Return & Exchange Helper
Hassle-free product return and exchange at stores
This service is not currently available for booking in your area. Browse the Presto app for what is available near you.
What we do
- Product pickup from your home
- Store visit for return or exchange
- Return paperwork handling
- Refund collection (cash or confirmation)
- Exchange item selection (as instructed)
- Replacement product delivery
- Multiple store visits in one trip
What we don't do
- Online return processing
- Product repair or warranty claims
- Consumer court or legal action
- Price negotiation
- Product quality assessment
Frequently asked questions
Do I need to provide the original bill?
Yes, please provide the original bill, packaging, and tags for smooth returns.
Can you handle online order returns?
We handle in-store returns. For online returns, the shipping pickup is arranged by the platform.
What if the store refuses the return?
Our helper will communicate the store's response and help negotiate within their return policy.